About Aloha Rag


History
Aloha Rag opened in 1992 as a small boutique located on Oahu—an island in the middle of the Pacific—within the Hawaiian islands. Ever since opening, we have been very fortunate to have the support of our customers, as we share the most distinct items that have been created by designers with great passion and affection for their trade. Aloharag.com was launched in 2002 to offer these items with the rest of the world. The company has now grown to be a pair of world renowned boutiques openning a second location in Hudson Square at 505 Greenwich Street in New York as well as a Japanese press office located in Tokyo. Aloha Rag is officially licensed to sell every brand we carry.


What countries does Aloharag.com ship to?
We ship to more than 50 countries around the world. Please make sure that your country is listed on our Shipping Information page which can be accessed by clicking on the link in the left column of this page. We may (depending upon the situation) ship to a country not on the list, so please email love@aloharag.com.


How do I contact Aloharag.com?
There is a Customer Service link at the bottom of each page which will take you to Aloharag.com's Customer Service page. There you will see our address, phone number and e-mail address. If you wish to call us to speak to a customer service representative, our phone number is: 1-808-589-2050 (10:00-8:00 HST), fax: 1-808-589-2051.


Security
Our web site is tested and certified daily to pass the McAfee Secure Scan by McAfee. The McAfee Secure certification can prevent over 99% of hacker crime by identifying potential network vulnerabilities and ensuring PCI compliance.



Customer information transmitted through our web site is 100% secured by Verisign and CyberSource. All data is encrypted using 128-bit Secure Socket Layer (SSL) technology—one of the most prevalent and secure systems available online. You can rest assured that your personal and credit card information is protected when transmitted online to us.

Also, please be assured that Aloha Rag will not sell any customer contact or personal information to third parties.


Changes
Due to unpredictable circumstances which may occur, the given information found on this web site may change, therefore Aloha Rag reserves the right to make the neccessary changes or updates to the information found within this web site at any time without prior notice.


Cookies
Cookies are pieces of information, sent from our web site to your computer. Having your web browser's cookies enabled is the safest and best method to make sure that only you can see the contents of your shopping cart and order form. It also allows us to quickly process and complete your shopping experience without having to continually request the same information from you. For you to purchase through our e-commerce system, your browser has to have cookies enabled. Since each browser is different, please check the help menu or the preferences of your browser to learn how to enable cookies.


For customers in Japan
We have a press office in Japan whom you may contact at anytime without worrying about the time difference. The phone number is 03-3280-3101. For more information please take a look at the Customer Service page.