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*Aloha Rag Policies
Please click a topic on the left to display important information about purchasing from aloharag.com. If you have any further concerns... feel free to contact customer service at 1.808.589.2050 or email love@ aloharag.com


*What are the payment methods?
Aloharag.com accepts:



*Visa
*Master Card
*American Express
*Discover
*Diner's Club
*JCB


*Is it safe to use my credit card online at aloharag.com?
Aloharag.com employs the latest version of SSL to keep our valued customers' information safe. An SSL (Secure Sockets Layer) is a protocol that encrypts your information into codes so other people cannot read your information while it is transmitted via the Internet. Internet Explorer, Safari, Mozilla, and Netscape support SSL and many web sites use the protocol to obtain confidential user information, such as credit card numbers. By convention, URLs that require an SSL connection start with https instead of http. Inside our shopping cart you will see that as soon as you click "Next" to check out and continue with your purchase, the address in the address bar starts with an https. This indicates that aloharag.com's shopping cart is securely guarded with the SSL and it is as safe as shopping at your local store with a credit card. All transactions are guaranteed to be safe by Verisign.


*Will my personal information be kept private?
Your information received through the SSL securely is collected to improve the overall shopping experience; it is treated seriously and with full respect. Aloharag.com guarantees the information you enter will never be sold or lent to any third party.


*When do you charge my credit card?
Once your online order is confirmed, we immediately attempt to authorize the credit card account you have used to place your order. Authorization includes a strict security check and a check for available funds. If your credit card account passes authorization, a hold is placed on your account for the amount needed to make your purchase. Your card is later billed when we send your order to be shipped out.


*Do you charge sales tax?
No, we do not charge sales tax unless you reside within the state of Hawaii. However depending on the country you live in, there will be a customs duty charge which will be your responsibility.


*How do I know how much your products cost in my country's currency?
You can use Aloha Rag's Currency Converter to convert United States Dollars (USD) to your country's currency. A link is located on every product detail page. Please note that the figures calculated are estimates and are provided to help you make your purchase. CLICK HERE TO VIEW OUR CURRENCY CONVERTER


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